
Tanya
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Recent activity by Tanya-
How can I number my Design Your Own ticket?
You can use the Serial Number Tool located above the template. The tickets will be numbered sequentially from the start number you enter. For example if you enter start number "001" and order 250 t...
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I created a ticket using your online template but I also want to order Event Wristbands/Posters and Banners/Vinyl Stickers. Can I order them together?
Yes, you can order online tickets and custom products together. Ordering these items together will save you shipping costs but will delay the delivery of your tickets, since our custom products hav...
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I like an online template that includes a space holder for an image. What happens if I do not upload an image?
Nothing! If you choose to not upload an image, the background of the online template will appear where you see the image space holder.
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Can I make changes to my online template order after I placed it?
We are fast! Right after you submitted your order it was automatically printed. However, if you find you need to make a change after we have printed but have not shipped your order, we will refund ...
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What standard security features do your online ticket templates offer?
First, for your protection, we print the back of the online templates with a watermark (the Eventgroove logo) that includes security micro text: usually, this faint and very small text will not sho...
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Where should I staple my tickets: on the body or the stub?
That's really up to you. The stub is the smaller portion of the ticket; the body is the main part of the ticket. Where you place the staple depends on how you intend to distribute the tickets. Cons...
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What is stapling? Does it cost extra?
If your sales team is on the go, they might appreciate having tickets stapled into convenient booklets, which can make them easier to distribute. If you choose stapling, we will staple your tickets...
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I clicked on "Continue" but I'm stuck on the same page. What's going on?
You've either done too much, or not enough. Check the line that says, "Required: Start Number." Did you enter a start number? It's required! And it's got to be a numeral. If you used letters or wor...
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Will my online tickets be perforated?
Did you choose a ticket with a stub? Most of our online tickets are perforated, and yours will be too, as long as you choose a template with a stub. Is there a dotted line on your online proof? Tha...
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Can I get a sample of your products?
We hope you will! We love to share. If you'd like to check the quality of our products, we're always happy to send you a sample package at no cost. You can call our friendly Customer Support team a...