Tanya
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Recent activity by Tanya-
I clicked on "Continue" but I'm stuck on the same page. What's going on?
You've either done too much, or not enough. Check the line that says, "Required: Start Number." Did you enter a start number? It's required! And it's got to be a numeral. If you used letters or wor...
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Will my online tickets be perforated?
Did you choose a ticket with a stub? Most of our online tickets are perforated, and yours will be too, as long as you choose a template with a stub. Is there a dotted line on your online proof? Tha...
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Can I get a sample of your products?
We hope you will! We love to share. If you'd like to check the quality of our products, we're always happy to send you a sample package at no cost. You can call our friendly Customer Support team a...
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Can I get a physical proof?
You can! Our digital proofs offer a good facsimile of your physical ticket, but if you're worried about the quality of our online templates or an image you uploaded to your template, you can call o...
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What is your turnaround time?
So fast that sometimes we amaze ourselves. Usually, if you place your online template order before 3 p.m. EST, it will ship out from our facility the next business day: twenty-four hour turnaround!...
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Which paper type is better, smooth finish or semi-gloss finish? What's the difference?
We'd like to think they're both great! The smooth finish is a matte finish while the semi-gloss finish has more shine, so colors tend to stand out more with the coated gloss finish. Other than that...
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Can I order my online template over the phone?
We've completely automated our online system to keep your price low. Completing all the given steps (ticket information and options, shipping, and billing) online is the only way to complete an onl...
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I chose a coloured paper for my online ticket, but when I view the proof I don't see it.
That's because the proof only reflects the printing, not the background, so the paper colour isn't visible in your online proof. We print black ink on a coloured paper; anything that appear white i...
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I picked a template I liked, but then the price changed! Why?
It's all about the features. The first price quote you saw was based on the least expensive options: White ticket stock with no frills. If you select our recycled paper, that will have an upcharge....
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Can I change the font style, font size, colour scheme, or template size on my online template order?
This depends. The standard font styles, sizes, colors, and sizes available for each template are preset: that's just another way that online ticket templates save you money. They can't be changed o...